your consent where legally required, particularly for certain statistical or marketing technologies.<\/li>\n<\/ul>\nWhere Swiss law applies, we process data in accordance with the principles and obligations of the Federal Act on Data Protection.<\/p>\n
5. ORDERS AND WOOCOMMERCE<\/h2>\n
Our store uses WooCommerce.<\/p>\n
When an order is placed, the information required to fulfil it is stored in our shop system.<\/p>\n
This information may include your contact details, delivery address, products ordered, amounts, taxes, shipping method, payment method and order status.<\/p>\n
Data required for accounting and business records is retained for the period required by applicable law. In Switzerland, accounting records generally have to be retained for ten years.<\/p>\n
6. PAYMENTS<\/h2>\n
Depending on the payment method selected, certain data is transmitted to a payment service provider.<\/p>\n
We currently use in particular:<\/p>\n
PostFinance Checkout<\/h3>\n
When payment is made through PostFinance Checkout, the information required to process and secure the payment is transmitted to the entities and service providers involved in the transaction.<\/p>\n
WooPayments \/ Stripe<\/h3>\n
WooPayments relies in part on Stripe\u2019s payment infrastructure.<\/p>\n
Data required for payments, fraud prevention and compliance with regulatory obligations may be processed by WooPayments, Automattic, Stripe or their service providers.<\/p>\n
Inmotion-Suisse does not necessarily receive the full payment card number.<\/p>\n
7. DELIVERY AND LOGISTICS PARTNERS<\/h2>\n
To deliver an order, we transmit the necessary delivery data to the relevant carrier, supplier or logistics partner.<\/p>\n
Depending on product availability, an order may also be shipped directly by a commercial partner located in Switzerland or the European Union.<\/p>\n
In that case, the information strictly necessary for shipment, in particular name, address, telephone number or email address where required, may be transmitted to the partner responsible for delivery.<\/p>\n
8. CUSTOMER SERVICE, WARRANTY AND REPAIRS<\/h2>\n
When you contact us or provide a product for diagnosis or repair, we may retain the information required to handle the case, including your contact details, communications, serial number, product information, diagnosis, photographs and service history.<\/p>\n
This data is retained for as long as necessary to handle the request, provide follow-up and comply with legal obligations.<\/p>\n
9. CUSTOMER ACCOUNTS<\/h2>\n
When a customer account is created, we retain the information required for the account to function and to display order history.<\/p>\n
You may change certain information directly from your account.<\/p>\n
You may request deletion of your account, subject to data that we must retain for legal, tax, accounting, contractual or security reasons.<\/p>\n
10. COOKIES AND SIMILAR TECHNOLOGIES<\/h2>\n
Our website uses cookies and similar technologies.<\/p>\n
Certain cookies are technically necessary for operation of the store, shopping cart, customer account, language selection and consent management.<\/p>\n
Other technologies, in particular statistical or marketing technologies, are used only in accordance with applicable legal requirements.<\/p>\n
Detailed information about the cookies currently used is provided in our Cookie Policy<\/strong>, generated and updated using Complianz.<\/p>\nYou can change your cookie preferences using the consent-management mechanism available on the website.<\/p>\n
11. COMPLIANZ<\/h2>\n
We use Complianz to manage consent preferences relating to cookies and similar technologies.<\/p>\n
Complianz may store certain information locally in order to remember your consent choices.<\/p>\n
12. JETPACK AND AUTOMATTIC<\/h2>\n
We use certain Jetpack features and Automattic services, including for technical functions, security, statistics or website administration.<\/p>\n
Depending on the feature used, certain technical data, including IP address, browser information or information relating to use of the website, may be processed by Automattic.<\/p>\n
Non-essential functions are, where required, subject to the user\u2019s consent preferences.<\/p>\n
13. GOOGLE ANALYTICS, GOOGLE TAG MANAGER AND GOOGLE SERVICES<\/h2>\n
Where these services are activated with the required consent, we may use Google services to measure use of our website and the effectiveness of our campaigns.<\/p>\n
Information such as pages visited, interactions, technical device data and online identifiers may then be processed.<\/p>\n
Technologies subject to consent may only be activated after the corresponding choice by the user where applicable law requires this.<\/p>\n
14. AKISMET<\/h2>\n
We may use Akismet to detect unwanted comments or other abusive content.<\/p>\n
The data required for this detection may be processed by Automattic in accordance with the terms applicable to the service.<\/p>\n
15. WPML<\/h2>\n
We use WPML to provide our website in several languages.<\/p>\n
Functional cookies may be used, in particular, to remember the selected language.<\/p>\n
16. SOCIAL-MEDIA CONTENT AND LINKS<\/h2>\n
Our website may contain links or, depending on the page, embedded content from services including:<\/p>\n
\n- Instagram \/ Meta;<\/li>\n
- YouTube \/ Google.<\/li>\n<\/ul>\n
A simple external link normally transmits data to the relevant network only when you open it.<\/p>\n
Embedded content, however, may allow the relevant provider to receive technical data, including your IP address, when the content is loaded or activated.<\/p>\n
Where consent is legally required, such content is blocked until consent has been obtained.<\/p>\n
17. RECIPIENTS OF DATA<\/h2>\n
Depending on the circumstances, data may be transmitted in particular:<\/p>\n
\n- to our authorised employees;<\/li>\n
- to IT and hosting service providers;<\/li>\n
- to payment service providers;<\/li>\n
- to carriers;<\/li>\n
- to suppliers or partners responsible for direct shipment;<\/li>\n
- to statistics, security or marketing service providers;<\/li>\n
- to authorities where we are legally required to do so.<\/li>\n<\/ul>\n
We do not sell our customers\u2019 personal data.<\/p>\n
18. INTERNATIONAL DATA TRANSFERS<\/h2>\n
In connection with operation of the website and the services used, certain data may be processed in Switzerland, the European Economic Area or other countries, including the United States.<\/p>\n
Where data is transferred to a country that does not provide a level of protection recognised as adequate under applicable law, we use, where required, appropriate safeguards, including standard contractual clauses or another recognised legal mechanism.<\/p>\n
International service providers may also process data in different data centres according to their own infrastructure.<\/p>\n
19. RETENTION PERIOD<\/h2>\n
We retain personal data only for as long as necessary for the purposes for which it was collected or for as long as a legal, tax, accounting, contractual obligation or legitimate interest justifies retention.<\/p>\n
For example:<\/p>\n
\n- data relating to orders and accounting records is generally retained for at least ten years where Swiss law requires this;<\/li>\n
- customer-account data is retained for as long as the account exists, subject to data that must be retained longer;<\/li>\n
- service, warranty or repair requests are retained for as long as necessary to follow the case and any possible claims;<\/li>\n
- cookie retention periods are stated in the Cookie Policy.<\/li>\n<\/ul>\n
20. SECURITY<\/h2>\n
We implement reasonable technical and organisational measures to protect data against loss, unauthorised access, misuse, alteration or unauthorised disclosure.<\/p>\n
No transmission of data over the Internet can, however, be guaranteed to be absolutely secure.<\/p>\n
21. RIGHTS OF DATA SUBJECTS<\/h2>\n
Within the limits provided by applicable law, you may in particular request:<\/p>\n
\n- whether we process data concerning you;<\/li>\n
- access to your data;<\/li>\n
- correction of inaccurate data;<\/li>\n
- deletion of data;<\/li>\n
- restriction of certain processing;<\/li>\n
- delivery or portability of data where this right applies;<\/li>\n
- withdrawal of consent for the future;<\/li>\n
- or objection to certain processing where permitted by law.<\/li>\n<\/ul>\n
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.<\/p>\n
A request may be sent to:<\/p>\n
contact@inmotion-suisse.ch<\/a><\/strong><\/p>\nWe may request information enabling us to verify the identity of the requester.<\/p>\n
22. RIGHT TO COMPLAIN<\/h2>\n
Data subjects may, where the legal conditions are met, contact the competent data protection authority.<\/p>\n
In Switzerland:<\/p>\n
Federal Data Protection and Information Commissioner (FDPIC \/ ED\u00d6B)<\/strong><\/p>\nFor persons located in the European Union, rights before a competent supervisory authority may also exist under the GDPR.<\/p>\n
23. CHANGES<\/h2>\n
We may update this Privacy Policy if our data processing, service providers or legal requirements change.<\/p>\n
The version currently published on the website is authoritative.<\/p>\n
Last updated:<\/strong> 28.08.2026<\/p>\n","protected":false},"excerpt":{"rendered":"Information about how Inmotion-Suisse S\u00e0rl processes personal data, uses cookies and service providers, and the rights available to data subjects.<\/p>\n","protected":false},"author":74,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16847","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":16230,"url":"https:\/\/inmotion-suisse.ch\/de\/impressum\/","url_meta":{"origin":16847,"position":0},"title":"Impressum","author":"adminInmotion","date":"23 October 2024","format":false,"excerpt":"Impressum und rechtliche Angaben zu Inmotion-Suisse S\u00e0rl, Kontakt, Handelsregister, Haftung und geistigem Eigentum.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Inmotion Suisse","src":"https:\/\/i0.wp.com\/inmotion-suisse.ch\/wp-content\/uploads\/2025\/01\/logo-inmotion-800400-650x325.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/inmotion-suisse.ch\/wp-content\/uploads\/2025\/01\/logo-inmotion-800400-650x325.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/inmotion-suisse.ch\/wp-content\/uploads\/2025\/01\/logo-inmotion-800400-650x325.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":16892,"url":"https:\/\/inmotion-suisse.ch\/de\/cookie-richtlinie\/","url_meta":{"origin":16847,"position":1},"title":"Cookie-Richtlinie","author":"adminInmotion","date":"26 July 2022","format":false,"excerpt":"Informationen zu Cookies, Einwilligung, Statistik- und Marketingtechnologien auf der Website von Inmotion Suisse.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/pages\/16847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/comments?post=16847"}],"version-history":[{"count":2,"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/pages\/16847\/revisions"}],"predecessor-version":[{"id":21687,"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/pages\/16847\/revisions\/21687"}],"wp:attachment":[{"href":"https:\/\/inmotion-suisse.ch\/en\/wp-json\/wp\/v2\/media?parent=16847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}